Soul Solutions Spa & Salon is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By visiting our website or using our services, you agree to the terms of this policy.

1. Information We Collect

• Personal Information: When you book an appointment, sign up for our newsletter, or interact with us, we may collect personal details such as your name, email address, phone number, and payment information.

• Non-Personal Information: We may collect non-personal data like browser type, operating system, and web pages visited to improve your experience on our website.

2. How We Use Your Information

• Service Provision: To schedule appointments, process transactions, and provide the services you request.

• Communication: To send appointment confirmations, updates, newsletters, and promotional materials.

• Improvement: To enhance our website, services, and customer experience based on feedback and usage data.

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

• Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.

• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

4. Data Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encrypted transactions, and access controls to ensure that your data is safeguarded against unauthorized access, alteration, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us analyze web traffic and customize our services to your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a minor, we will delete such data from our records.

8. Your Rights

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You can request corrections to any inaccuracies in your personal information.

• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

• Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the effective date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Soul Solutions Spa & Salon
Gillieru Harbour Hotel,
[Your Address]
[City, State, ZIP Code]
[Phone Number]
[Email Address]

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you.